Returns on Accessories can be made within 60 days of the date purchased.
All non-defective returns are subject up to 35% Restocking fee, minus any shipping cost. To return any item please send fill out a return form that can be found here (contact us).
All returns must be accompanied by a Ebuylist.com (Return Merchandise Authorization) number.
No returns, refunds or exchanges will be processed without an RMA number.
We do not provide return labels for any return.
All NON-DEFECTIVE items returns will be subject up to a 35% restocking fee.
These items cannot be returns on any reason/s:
- Jewelry with gift box
- Jewelry with $200.00 & above
- Custom cases
- Special Order merchandise
- Pre-order products
- CPU & computer products which is over $300.00 & above
TCNYcollection.com reserves the right to refuse a return or charge a restocking fee up to 35% if any of the above conditions are not met.
To obtain a RMA number please contact 972-968-7557 or Contact us