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RMA

Returns on Accessories can be made within 60 days of the date purchased.

All non-defective returns are subject up to 35% Restocking fee, minus any shipping cost. To return any item please send fill out a return form that can be found here (contact us).

All returns must be accompanied by a Ebuylist.com (Return Merchandise Authorization) number.

No returns, refunds or exchanges will be processed without an RMA number.

We do not provide return labels for any return.

All NON-DEFECTIVE items returns will be subject up to a 35% restocking fee.

These items cannot be returns on any reason/s:

  • Jewelry with gift box
  • Jewelry with $200.00 & above
  • Custom cases
  • Special Order merchandise
  • Pre-order products
  • CPU & computer products which is over $300.00 & above

TCNYcollection.com reserves the right to refuse a return or charge a restocking fee up to 35% if any of the above conditions are not met.

To obtain a RMA number please contact 972-968-7557 or Contact us